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	<title>Reputation Garage &#187; Jeffrey Immelt</title>
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	<description>Helping Organizations Build Trust and Avoid Crisis Through Reputation Management</description>
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		<title>Customer Service: Your lifeline in the Crisis</title>
		<link>http://www.reputationgarage.com/marketing/customer-advocacy/customer-service-your-lifeline-in-the-crisis-nicolette-wuring/</link>
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		<pubDate>Sat, 28 Feb 2009 13:33:00 +0000</pubDate>
		<dc:creator>jarviscromwell</dc:creator>
				<category><![CDATA[Customer Advocacy]]></category>
		<category><![CDATA[Customer Right Sizing]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Jeffrey Immelt]]></category>
		<category><![CDATA[Nicolette Wuring]]></category>

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		<description><![CDATA[NICOLETTE WURING Editors Note: General Electric’s Jeff Immelt recently noted that the global economy is not simply undergoing an economic downturn, but an emotional, social and economic reset. Is your management team feeling panic about that? Applying the thinking developed by the trustmeisters here in the Reputation Garage can help. If Mr. Immelt is right, [...]]]></description>
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